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City Agrees To Hire New Union Developers - Cap Gemini Outsourcing 2001

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March, 2001
By John Ohlson, Local 120
Due to the hysteria over the 'Y2K Bug', TPU Customer Service management decided they needed to hire an outside consultant to 'fix the bug' in our mainframe computer systems, which still had 2-digit years in the software. The contracted with Cap Gemini, who proposed to run our 'Spaghetti Code' through their 'Knowledge Base', that would sort out all of the problems and fix everything in time for Y2K.

Local 120 leaders challenged that this work needed to be farmed out to contractors, and negotiated a deal with TPU, that provided for the hiring of new Union Software Developers for every consultant that was brought on site. The letter of agreement that was reached by Union negotiators resulted in the hire of three new Union Members: Kathy Palon, Cliff Haydon and one other employee.

The negotiations between Customer Services management and Local 120 ended in October, with the signing of a joint agreement between Labor & Management, that limits the duration and scope of the Cap Gemini engagement. It also provides for replacement of at least one, and up to three Cap Gemini employees with Union members.

Below is a copy of the agreement:

Letter of Agreement Between the City of Tacoma and
Tacoma, Washington, City and Pierce County Employees
Local Number 120 of the American Federation of State, County and Municipal Employees AFL-CIO

This letter of agreement is between the City of Tacoma and Tacoma, Washington, City and Pierce County Employees Local Number 120 of the American Federation of State, County and Municipal Employees AFL-CIO.

This letter describes agreements reached during impact bargaining resulting from the City's notification to the Union on June 1, 2000, of the City's desire to subcontract bargaining unit work, pursuant to Article 16 of the current collective bargaining agreement. This agreement satisfies the obligation to negotiate the impacts of the adoption of the contract and no further negotiations will be required.

Customer Service management anticipates that the number of ADSA's (Application Development Systems Analyst) added during the Cap Gemini agreement will be maintained throughout the duration of the Cap Gemini agreement and its possible extensions. The proposed Cap Gemini contract does not include implementation or maintenance of the new CIS system.

City of Tacoma and Local 120 agree to work with the vendor under a multi-year agreement with Cap Gemini Ernst & Young U.S. (Cap Gemini) for maintenance and enhancement to the existing Customer Information System, with the following provisions:

1) The duration of the proposed Cap Gemini contract is for two (2) years minimum, with two (2) possible one-year extensions. It is agreed Cap Gemini's services will terminate no later than the date the current CIS system is switched off.

2) The work performed by Cap Gemini on Tacoma's CIS software and associated systems will be performed here in Tacoma, rather than at Cap Gemini's New York headquarters. Cap Gemini staff working here in Tacoma may utilize resources including Cap Gemini technical experts and City staff other than those specifically assigned to this project.

3) Cap Gemini's proposal anticipates the following staffing levels although Cap Gemini may assign additional resources as may be needed to meet its service commitments:
a) 1 Project Manager
b) 2 Business Analysts
c) 2 Programmers

4) The following City employees will work in Customer Service and perform work with Cap Gemini and/ or the new CIS, as the needs and opportunities may be:
a) 1 Sr. Tech ADSA
b) 2 Sr. ADSA's (currently filled by two incumbents)
c) 2 ADSA's

5) Effective within 30 days of signing the proposed Cap Gemini agreement, The City will post the Senior Technical ADSA position for internal transfer. This posting will specify that this is an opportunity to work with Cap Gemini, specify the proficient programming language skills expected, and express Cap Gemini's expectation that the employee have a commitment to remaining with the project for two years. The Customer Service Manager will select the employee based on information provided by a panel including a representative from Cap Gemini and a representative identified by the Union. The employee will be subject to the same types of performance measures as other City employees and Cap Gemini employees. Employees would be subject to probationary status as set forth in the Personnel Rules.

6) When a CIS replacement vendor is selected, which is anticipated to be in 2001, Customer Service's IT staffing requirements will be evaluated by TPU management.
 
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